Privacy Policy

Privacy Policy

Welcome to the Privacy Policy of the Fabcar within the FABCARS Pvt. Ltd. and their subsidiaries and affiliates, including, without limitation FABCARS Rent A Car, Fabcar Rent A Car System, Payless Car Rental, (we refer to these companies as “we,” “us,” or “our” in this Privacy Policy). This Privacy Notice covers the personal information we collect, use and disclose through your use of our websites, mobile applications (“Apps”), products and services, either online or offline (collectively, “services”). We respect the privacy rights of our customers and we are committed to protecting your privacy. This Privacy Policy (the “Policy”) explains our data handling practices as a “Controller” with regard to your Personal Data, as well as your rights associated with your Personal Data. This Policy was last materially updated on January 12, 2021.

Please click on the following sections to learn more about our Privacy Policy. You can tell when this Privacy Policy was last updated by looking at the link and at the date at the top of the Privacy Policy. If we make changes to this Privacy Policy, we will post the changes here. If we make a change that significantly affects your rights, we will notify you by way of a prominent posting on our websites and in our Apps, prior to the change becoming effective. If you have an account with us, we may also notify you about material changes to this Privacy Policy by e-mail (sent to the e-mail address provided in your account), through our Apps, or as otherwise required or permitted by law. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy. Use of our websites, Apps, products and services following the posting of a new Privacy Notice constitutes your acceptance of the revised Privacy Policy then in effect. As such, we encourage you to review this site from time to time for the latest information on our privacy practices. In some cases, we may provide additional disclosures or privacy policies specific to certain products, services, or programs. Those additional terms supplement, and are to be read in conjunction with, this Privacy Policy.






We may collect information, including personal data, directly from you if you choose to provide that information. For example, you may provide us with your name and contact information (such as an email address), date of birth, or other details of that nature, when you sign up for our newsletters or participate in contests, sweepstakes, or other promotions or surveys on the Site, or apply for a job with FABCARS.

You also may choose to provide personally identifiable information about yourself when you participate in forums or discussions or other Interactive Services on the Site. Please be aware that information you post may be viewed or captured by anyone who visits the Site, therefore you should avoid posting sensitive or personal data that you would not want to be available to the public.



When you access the Site, we and our third-party partners and vendors may automatically collect certain information from your device or web-browser about your visit using tools such as cookies, web beacons, and other data collecting and tracking technologies to help us understand how our users use the Sites and to target advertising messages to you. We and our third-party partners and service providers may also collect and track information about your online activities over time and across different websites, applications, and devices using certain data matching techniques. The information collected automatically when you visit the Site may include your IP address, characteristics of your operating system, information about your browser and system settings, data about the computer or mobile device you use to access the Site, unique device identifiers, click stream data (which shows the page-by-page path you take as you browse the Site). We or our third-party partners may combine information that each of us collects automatically with other information about you, including information you choose to provide.



We may supplement the information we collect with information from third-party partners and service providers, including data brokers, customer acquisition vendors, and other companies that collect contact and consumer information such as demographic and interest data, outside sources in order to learn more about our users, to better tailor the content and offers we make available to you, and for other lawful business purposes. We may receive this information about you from third parties, including without limitation data resellers and advertisers. We may combine the information we receive from those other (online and offline) sources with information we collect through the Site.



To facilitate the uses of personal information identified in this Privacy Policy, we may share your personal information with a variety of third parties, including our service directors and business directors.

We use information about your location (including, at times, by linking personal information with location information of the rental vehicle you are using) primarily to locate our nearest rental location, send you location-based notifications (i.e., nearby special offers), arrival and return notifications, vehicle location, and upgrade availabilities. We also use information about your location for the same purposes we use your personal information, including to provide you with, and improve, relevant marketing or offers from us and our partners.

We may share your personal information with our third-party service providers and partners to help us with our marketing and promotional projects, such as managing our social media pages, running contests, sweepstakes and other promotions, or to comply with your directions or any additional consent you have provided us.



The Sites may be integrated with social media networks and other platforms whereby information may be shared between us and those platforms. For instance, if you interact with our Sites through a social media feature such as a plug-in, then you may be granting us on-going access to certain information from that social media account. If you do not want a social media platform to collect or share information about you, please review the privacy policy and privacy settings of the applicable social media property before using such features on our Sites.



Cookies are small files that websites and other online services use to store information about users on the users’ own computers. This Site may use cookies (such as HTTP and HTML5 cookies), as well as other types of local storage. For more information about cookies, you may visit here . See the section below regarding your choices to learn more about how you may limit or disable cookies on your computer. If you choose to disable cookies, that could affect certain features of the Site that use cookies to enhance their functionality.

To manage our automatic data collection, we may place tags (often referred to as “web beacons” or “pixel tags”) and other tracking mechanisms on pages on the Site, in videos, or in emails we send to you. Web beacons are small files that link web pages to particular web servers and their cookies, and they may be used for a variety of purposes, such as counting the number of visitors to the Site, analyzing how users navigate around the Site, assessing how many emails that we send are actually opened and which articles or links are viewed by visitors.

We also use third-party web analytics services, such as Google Analytics, on the Site to provide us with statistics and other information about visitors to the Site.



We will retain your personal data only for as long as necessary for the purposes it was retained, such as to enable you to use the Website and your products or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal data we retain will be subject to this Privacy Policy and our internal retention guidelines. We respect your control over your information and, upon request, we will seek to confirm your identity and whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it. Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please contact us



  1. We use reasonable administrative, technical, personnel, and physical measures (a) to safeguard Personal Data against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of your Personal Data. To help us protect your privacy, you should maintain the secrecy of any logon IDs and passwords, Member numbers, or other identifiers or credentials you may have set up or were provided with in connection with your participation in or use of our products, services, or websites.

As you may be aware, there is no completely secure method of transmitting or storing data. Although their physical characteristics are different, postal mail, telephone calls, text messages, faxes and transmissions over the Internet or wireless networks all present possibilities of loss, misrouting, interception and misuse of the data that is transmitted. If you have reason to believe that any account with us is no longer secure, you must immediately contact us.

We try to strike a balance between the security of your data and your convenience. As a result, we may sometimes use a method of communication that is less secure than a less convenient alternative. For example, but not limitation, we may send you an e-mail or a text message in unencrypted form (i.e. instantly readable) because many of our customers are unable to access encrypted (i.e. coded) e-mail or messages. This means that our message, if misrouted or intercepted, could be read more easily than encrypted messages. Such messages may contain Personal Data. Please do not include confidential information, such as your credit card number or account passwords, in any e-mail or text you send to us or on any posting you make to a public area of a third-party social network page, especially since any such posting immediately becomes public. For a more secure way to communicate with us over the Internet, please click on the “Contact Us” link on any of Our websites.



The company’s Services (websites and apps) may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.



  1. To access, review, or update your Personal Data covered by this Privacy Policy, please contact us at the details set out in the “Contact Us” section below. While we will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such access requests, if allowed or required by applicable laws. If you are a member of one of our membership or rewards programs, you may update your member profile by logging into your applicable member profile.
  2. India residents have the right to: (a) request rectification of your Personal Data; (b) object to the processing of your Personal Data for direct marketing purposes; (c) object to the processing of your Personal Data (including profiling) where our legal basis for processing your Personal Data is where such processing is necessary for our legitimate interests; (d) request erasure of your Personal Data; (e) request restriction of your Personal Data; (f) exercise your right to data portability; and (g) object to automated decision making (including profiling). The form for submitting such requests can be found here.
  3. In addition, where we process the Personal Data of India residents on the basis of their consent as mentioned in this Privacy Policy, they can withdraw that consent at any time.

You can make a request to us to exercise any of these rights by contacting us at the at the details set out in “Contact Us” section below.

  1. RIGHT TO BE FORGOTTEN: We may retain your Personal Data as is necessary to fulfill the purposes for which the Personal Data was collected. We may also retain this Personal Data as required by law or contract, in order to fulfill Our legal obligations and protect Our legal rights. However, once the purpose for the collection is no longer valid, and there is no legal reason for us to retain your Personal Data, you may request us to delete or otherwise anonymize your Personal Data, and we will do so if required by applicable law. You may make this request by contacting us via the mechanism provided below in the “Contact Us” section of this Policy. If we are unable to delete your Personal Data due to one of the reasons described in this Policy, We will provide you with the reason we are unable to fulfill your request.



Please contact us as specified below if you have any questions, need access to your Personal Data, or otherwise need assistance. We also are responsible for third-party agents that are processing such data on our behalf, unless we prove that we are not responsible for the event giving rise to the damage. We are also subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to the Framework. Should you have a concerns or complaints about the handling of your Personal Data being in violation of this Privacy Policy, you may contact us directly via the methods described below in the “Contact Us” section. We will work to respond and resolve your complaints in an expeditious manner.



This Site is not designed or intended for use by children, and we do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected personal data from a child under the age of 16, we will delete any such information

CHANGES We reserve the right to change this Privacy Policy at any time for any reason by posting revisions on this Webpage or on applicable apps or other sites. Such changes will be effective upon posting, but will not apply retroactively. Whenever we make a material change, we will note the date of such update in the introductory paragraph above, and post a note on the home page of our applicable websites.

  • We may modify this Privacy Policy at any time, but changes will not apply retroactively.
  • We will notify you when We make material changes by posting a note on the homepages of Our websites



If you have questions about this policy or about our privacy practices, you may contact us by emailing or call us on 8422005781

Our cookie statement may also be updated from time to time. If these updates are substantial, particularly relevant to you or impact your data protection rights, we’ll get in touch with you about them. However, we recommend that you visit this page regularly to stay up to date with any other (less substantial or relevant) updates.

Travel In Complete Comfort And Safety

We pride ourselves on having a modern and reliable fleet at the disposal of our clients. Our experienced team goes the extra mile to offer exceptional chauffeur service that exceeds your expectations.


Professionalism is key to our services. This means royalty treatment, skilled chauffeurs and of course, the comfort of being driven in your own car.

Commitment To Quality

We know the value of commitment to quality. We are dedicated to ensuring you get the perfect experience anytime you use our services.

Personalised Services

Not only do we focus on quality but also ensure the company builds a long-lasting relationship with you by providing personalised services.

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